About us
Who we are
"We are a team of specialists and highly experienced workspace consultants, skilled individuals, united by a shared passion and commitment to collaborative working. Together, we make cohesive decisions, take full ownership of delivering an end-to-end, perfect solution. You may have already met at least one of us before, given the breadth of our interactions and expertise. We are practical and passionate about what we do, we love technology but we also believe that it's the culture and the people that systems and processes should support. We are never afraid of hard work and love a challenge!"
The Team
Inga's journey in the world of Flexible Workspaces began post-university, starting with an administrative role at a biotech firm housed in a flexible workspace. Recognised for her customer-centric approach, she swiftly transitioned to a position with the workspace operator. Leveraging her French proficiency, she contributed to MWB's expansion in France, Germany and Holland before returning to the UK where the business continued to grow to almost 90 locations before she moved to Avanta. At Avanta Inga was responsible for both internal IT and business systems and all client It services, she also was part of the Avanta expansion into India and a few years later to join Essensys as Head of Service Delivery. This enabled her to travel the country meeting a number of different operators. In 2016, she founded Opstech to champion service enhancement and operational efficiencies through purpose-driven technologies. Committed to advancing the Flexible Workspace sector, Inga collaborates with service partners and software firms to refine products. Her current focus is nurturing the Opstech team, fostering an environment of knowledge and enthusiasm. Inga emphasizes, "As a team, we make a genuine difference for our clients." Outside work, Inga finds joy in water-related activities and outdoor pursuits, residing by the Thames and enjoying walks, cycling, and sailing. She also plays a key role in managing accreditations for VIPs, bands, and guests at the Glastonbury Festival, relishing the challenges and opportunities for growth each year brings.
Siobhan embarked on her career in Customer Services with companies such as Charles Tyrwhitt and Holiday Autos, before join MWB Business Exhange (then Regus) marking the beginning of an illustrious 18-year journey in Flexible Workspace. Her tenure included roles as a Centre Manager, General Manager, and Standards Manager, where she excelled in centre operations and spearheaded numerous projects, notably contributing to MWB's new centre openings.
Following MWB's acquisition by Regus in 2013, Siobhan assumed the pivotal role of UK Operations Manager and Nominated Officer, overseeing the seamless integration of acquisitions into the Regus family. Her expertise in operational efficiency and integration proved invaluable during this period of transition.
In 2016, Siobhan joined the Opstech Services team, bringing her wealth of experience and dedication to the forefront. Apart from managing software implementations and ongoing system best practice, Siobhan heads up our Compliance Services streamlining and demystifying the HMRC guidelines, providing confidence to our clients to meet their obligations.
Outside of her professional endeavours, Siobhan lives near Manchester with her husband Stuart. During her leisure time, she loves enjoying adventures at festivals or sailing boats in Greece, embracing life's vibrant experiences beyond the workplace.
Phoebe boasts a two-decade-long career in the office space and customer relationship management sector, having contributed her expertise to prominent companies such as Avanta, MBW Business Exchange, Talisma, Regus, i2 Office, and Landmark.
At Opstech, Phoebe embodies the role of the 'go-to tech enthusiast' and problem-solving partner with a particular interest in CRM systems providing you with all the tools you need to manage a successful customer journey. Whether navigating complex IT software or troubleshooting the latest digital conundrum, she ensures smooth sailing through the ever-evolving technology landscape. In depth experience of MS Dynamics and HubSpot. Her passion for innovation seamlessly intertwines with a steadfast commitment to exceptional customer service, reflecting Opstech's ethos of empowering clients through technology rather than overwhelming them.
Beyond the digital realm, Phoebe's focus gravitates toward sports. She dedicates her time to coaching her daughter's impressive football team and occasionally braves the competitive field herself with a committed women's team. On Sunday mornings, you'll find her at the cricket field, enthusiastically cheering on her son's team while fellow parents patiently explain the rules to her... again.
Robin, is a seasoned IT professional boasting over 13 years of experience in the serviced office industry. Graduating with honors from the University of Leeds with a degree in Computing, Robin embarked on his career journey at Osborne, where he cultivated his skills and discovered his passion for addressing business challenges head-on.
As a proficient systems analyst, Robin has spearheaded notable projects, including the annual maintenance program for Network Rail Southern and the development of a handheld system for maintenance operatives in housing associations. His diverse skill set spans application development, business intelligence, database administration, and web design, enriching his ability to tackle multifaceted business needs.
His introduction to flexible workspace was with Avanta where he helped to transform the sales process flow in Ms Dynamics and greatly improved the reporting getting under the skin of the business and key metrics.
In 2016, Robin was the first person to join Inga at Opstech, where he leverages his expertise to provide exceptional CRM and reporting solutions to clients. Robin plays a pivotal role in implementing and supporting Microsoft Dynamics and Power BI, empowering clients to optimize efficiency and make well-informed decisions tailored to their specific business requirements.
Residing in coastal Kent, he loves running by the sea and doting on his beloved cat, Tigger.
Marta is a seasoned Operations Service Manager boasting over a decade of client support expertise in the serviced office industry. Marta holds an MA degree in Cultural Anthropology, but her professional journey has unfolded in the flexible office sector, where she has garnered invaluable insights and experience. During her tenure at Avanta Managed Offices, Marta successfully transitioned through diverse roles, ranging from Assistant Business Centre Manager at the largest location to leading the Avanta Virtual Services Team based at their headquarters.
At Opstech, Marta plays a crucial role in supporting her peers and clients, continuously seeking ways to enhance systems for seamless solutions. Leveraging her robust background in office administration, post-sale delivery, and client care, coupled with extensive knowledge of CRM systems and billing platforms, Marta brings a practical, day-to-day approach to virtual office compliance.
Marta is also a dedicated mum to six-year-old twins, a role that has honed her multitasking and negotiation skills! In her spare time she channels her creativity into running a small beadwork jewellery business.
Jo is an accomplished marketing professional with a rich background in the airline, tourism, and hospitality sectors. Originally trained in Design, Print, and Photography, Jo's journey led her to British Airways, where she honed her skills and developed a true passion for marketing at the London Business School. Throughout her diverse career in Brand and Communications, Jo contributed to groundbreaking projects, including the launch of the British Airways London Eye in 2000 and the inception of YOTEL, the revolutionary global hotel company. With experience spanning sustainability, retail, and flexible workspaces, Jo founded Comunica Blab in 2020, dedicating her freelance expertise to empowering remarkable companies in brand growth.
Jo's role at Opstech is to champion Inga and the team, making a tangible impact on brand development and marketing communications—a task she finds inspiring with Opstech's passionate and knowledgeable team.
Beyond her professional pursuits, Jo pursued her dream of renovating and living on an organic olive farm in Umbria, Italy. She loves the outdoors and walks with her black labrador Jack and desperately strives to enhance her Italian proficiency!