what you need to know

As all our team have worked for operators in the flexible workspace sector we approach change in a very practical way, we know the critical business activities that need to take place each day, contracts, meeting rooms, billing and as important maintaining customer satisfaction and loyalty. 

We will map out your current processes and identify pain or blockage points and use the new technologies or adapt process to help streamline the manual actions in managing your customer journeys.  For the benefits of any system change to be realised the teams must adopt it, involving them in the process is key.  We have developed what we call ‘Practical Onboarding’ which is worlds apart from system implementation and training but a holistic joined up process to increase the adoption and benefits. 

How we can help

Opstech Services:

Conduct marketing analysis | identify the need of your new location/product/service | Understand and explain the market | Give you a competitive advantage | Produce a marketing plan | Determine costs | Projected income assessment